Today Chris is:
…flying out of Kuala Lumpur on the way home. You can just see the twin towers below the cloud.
…flying out of Kuala Lumpur on the way home. You can just see the twin towers below the cloud.
…in Melaka in Malaysia.
I absolutely loved the old shop houses, with the two sections bringing the outside into the inside. This one had been converted into an art gallery and I love the distressed paintwork on the walls and then the open hanging garden. I’d definitely like to live in one of these.
…on Tioman Island in the South China Sea, just off the east coast of Malaysia.
This was the sunrise side of the island.
…in Ho Chi Minh city on the MIST startup week.
Met some truly wonderful people doing awesome things.
…in the mountains of Tam Dao, Vietnam, where its really cold and misty. The town is almost empty.
…in Hanoi, Vietnam. Sneakily taking photo’s of the bride while the ‘real’ photographer isn’t looking.
…in Halong Bay, Vietnam. An awesome trip, swimming, sailing, kayaking and generally taking in the awesome scenery. Definitely a once-in-a-lifetime trip.
…in Ho Chi Minh City, formally Saigon. Taking a series of Polaroid photos for this trip.
The post My Morning Routine, first appeared on the blog of Chris Wray. It was written on July 11, 2016 and then revised and published on September 26, 2017
… in Bangkok, Thailand. Appreciating the wonderful hospitality of the Thai people and loving the fact that we can walk places. ( The sidewalks/pavements are almost non-existent in our home town of Phnom Penh.
…in Khao Sam Roi Yot National Park, sat on an empty beach.
…hiking in the Bohemian Switzerland national park in Czechia.
…being taken to lunch by a client. I’m not sure I’m going to leave.
…watching the snow come down in Doubice, Czechia.
…eating Sticky Toffee Pudding in Totnes, Devon.
…in Burnham on Sea, Devon.
…in the East End of London
Being of a fifty-something myself and having had my own year in startup hell. (Well I didn’t even make the year until I was fired, nicely.) This book was wonderful read, made all the more poignant and realistic by the fact I have seen some of this behaviour first hand.The book is a story of a fifty-something Dan ending up in HubSpot and essentially being driven mad by the idiots working there who mostly have no experience whatsoever and there’s certainly no evidence of any management going on. Its a great read about incompetence, madness and the whole get-rich-quick schemes being set up by investors. The drive behind all this is to squeeze out the cash in a business that doesn’t make profit by doing an IPO. All you have to do is drive hype and growth and not necessarily create what I ( or many others) would call a functional business. These Unicorns being all the rage, Salesforce and Twitter being others with massive valuations but no real longevity in terms of profit making.
What was most interesting was the twenty-somethings with no experience, churning out crap and actually believing their own bullshit. I see this first hand here in Cambodia. Here you are an ‘expert’, back home you’re a nobody. Partially one of the reasons that people actually get in this position, is that businesses themselves are so inexperienced at recruiting, they will take anyone who knows a few buzzwords and of course they are desperate and overloaded themselves. Better a bum in a seat who can do something, rather than no one at all.
I’ve seen people having never run businesses teaching the locals how to set up a business. I’ve the most appalling behaviour towards others in (even more) junior roles that frankly begs the question about their mental stability, and anything of a professional and mentally stimulating and challenging nature simply doesn’t happen here.
In linking this to Hubspot where the conversation about the Candy wall being totally lost on the young recipient when compared to actually paying a decent wage, the separation from reality is as much absent here as it is there.
However in true fun style, I now search the sender details of every Hubspot e-mail I receive. The book is right, 2 years out of college, 3 years out of college, 5 years out of college. Not a single person I looked at while searching the rank and file of the staff list on LinkedIn has more than five years in a job, any job.
Now you could argue, I’m just jealous. All that cash generated by a company, hundreds of millions. The shareholders and investors making a pretty penny. At some point though, this structure of marketing over substance is going to get found out, with the I told you so’s coming thick and fast.
A great read on Amazon.
The post Disrupted by Dan Lyons, first appeared on the blog of Chris Wray.
…in Kuala Lumpur, Malaysia. Going back to pick up the paintings I left behind on the last trip.
As part of our recent travels we spent lots of time underwater. Either learning to dive, (we took our open water diving certification) or snorkeling off the many beaches. Whilst we did see more, and much bigger, turtles than the one in the short movie, when diving, this little one was quite at home on the reef opposite where we stayed. All we had to do was wade out into deeper water and there it would be. The first time we didn’t have the cheap Chinese Go-Pro with us, but the second time we were please to have caught this on film.
I’m really becoming far more comfortable in the water, I seem to have spent lots of time there in recent weeks. This has been a challenge of mine for the last three years. From having an anxious moment in the water one summer and then deciding to do something about it.
All in all my love of the water has increased significantly. Its all part of the reprogramming my brain to re-learn that water isn’t the scary thing I’d been brought up to believe. I have my mother to thank for this, she is petrified of water, and many other things in the world.
The post swimming with turtles on Gili Air, first appeared on the blog of Chris Wray.
…on Bali, Indonesia.
…on Gili Gede Island, off the coast of Lombok in Indonesia.
…on Gili Meno Island, Indonesia.
…on Rabbit Island, off the coast of Kep in Cambodia
…with Buddha staring out over Pakse in Laos.
…on the Bolaven Plateau in Laos with waterfalls and coffee plantations.
…watching the sunrise in Wat Phu, Laos.
…on one of the 4000 islands in Laos.
Over the past few weeks I’ve noticed that I’m becoming more and more sensitive to noise. Obvious things like the chainsawing outside the apartment on Saturday you can understand, but I’ve also noticed that relatively quiet conversations in Impact Hub where I work are also distracting me.
When I work I like the environment to be ‘right’. This way I find getting into flow, much easier and as a consequence my productivity increases significantly. More and more often however, I’m finding that wearing headphones and drowning out the external noise seems to be the only way. Right now I’m in the co-working space and drowning out everything with Spotify’s Discover Weekly.
This morning I made one of those discoveries that just makes you jump for the ‘Buy’ button.
I’ve been a user of Noisli now and then. I love the sound of rain and thunder, either natural or through Calm, my go-to meditation app. Today on Noisli I just pushed the random ‘Relax’ button and was greeted by a combination of the rattle of a carriage over railway tracks and a really low bass hum from a fan. The hum was perhaps a little high and I did wonder at first if this was in the room. A tweak of the volume levels down and I think I’ve found the perfect environment for productivity. Now I know it said Relax and not Productivity but each to their own. The bass drowns out the low distraction and the railway track clatter provides that comforting sound that allows you to ignore the outside world until the frequency changes, which of course it doesn’t. The never-ending train ride.
So the temptation of having this on my iPhone was too good to miss, and £1.49 is hardly worth thinking about. The great thing is that when you sign up, the saved ‘combo’s’ sync between platforms.
So that’s how I’ve covered a good chunk of client work and came up with the idea for this post and it’s only just lunchtime. Productivity at its best.
For those who are interested, my combination of hum and railway tracks is available to other Noisli users here.
The post How to increase your productivity with Noisli, first appeared on the blog of Chris Wray.
…watching the sunrise at Angkor Wat in Cambodia
…in Siem Reap, Cambodia
” The ignorant are arrogant and cocksure while the intelligent are full of doubt ”- Bertrand Russell
…playing with elephants in Mondulkiri, Cambodia. An unforgettable experience. They are just the most gentle and awesome creatures.
…in Tbilisi, Georgia for the first time. Talking pizza and IT.
…at the Czech cottage. The closest place to being home, complete with barbecue.
This week I’ve mainly been……
Thinking about professionalism and respect.
There’s very little of it here in Cambodia. It’s not a concept that has worked its way into the culture just yet. There are many reasons for this, education, language, and for the most part of a developing country, just not knowing what good looks like. It would therefore be easy to find yourself adopting some of this negative behavior and accepting that this is just the way it is. There’s an element of this certainly within the expat community.
But this is not an excuse. To me we should maintain professionalism and respect in everything we do. Just because someone else does something perhaps not normally acceptable, it is not a signal for us to copy that behavior. This week, I found myself becoming a little blase about some of the work I’d completed, and shocked myself when looking at the consequences.
Professionalism is a state of mind, as well as the actions to support it.
This is yet another one of those deep principles I’ve learnt since living here.
…on the island of Koh Rong Samloem, Cambodia.
…on his bike, cycling around Phnom Penh.
…in Kampot, Cambodia
…on the top of Bokor Mountain, Cambodia
…on Koh Mak Island, off the coast of Thailand. One of our favourite getaways.
…on the Phnom Penh Art Trail.
I’ve had this Digital Rain idea in my head for a couple of months. A social business allowing technology and online entrepreneurs to build their businesses. I feel there’s so much missed opportunity out there for the sake of a website and a few hundred/thousand dollars. I came up with this idea that we (I) could help support them with access to technology and business support and mentoring, such that they could help themselves. Not just this idea of a co-working hub, there’s enough of them, but somewhere they could get really experienced support and a structured business programme. Help from people who’ve done it before.
That’s the social side, the commercial and business side supports clients in small and medium-sized businesses with getting to grips with technology, process, training and the inevitable overlap with people. Both as users and as customers. As it would happen, the client pipeline took a sudden influx of proposal requests this week.
I love the logo and design of the new website.Not bad for just over a weeks work. Not a great deal to do with me I should say. All the talent of my better half and her awesome design skills.
We’re looking for interns and partners to help support the sudden influx of clients needing our online and technology services. So take a look at the bottom of the home page for details.
There’s no real recruitment agencies here in Cambodia. The market operates on a small payment to get the job online and then basically potential candidates e-mail the address at the bottom of the ad. If the client or the candidate gets lucky, the client might get a half-reasonable resume, and the candidate might possibly get a response. They all seem to operate the same way. No surprise then, that finding good technical talent in Cambodia is incredibly hard.
I thought I’s have a go at what has become the norm in the UK and US where an agent goes in the middle, knows the market, and knows the candidate. They do all the leg work and as a consequence, if everything is done well, you get a happy client and a happy candidate that go on to have a lasting career together.
So, Digital Rain jobs has been launched as an idea, and I’m looking for a partner or someone to help on the recruitment and working with businesses side. I’ll concentrate on the technology and help out where possible. If this is you, please get in touch.
Sometimes when I work in consulting I worry that I’m starting to sound like a cracked record. Stuck saying the same thing over and over again. I’m working with a client who we’ve identified has having communication, responsibility and accountability problems on their projects. Issues spread all over the organisation from Sales to Customer Support. The root cause being that roles and responsibilities haven’t been defined such that everyone knows what they are doing and who they communicate to when things stop going to plan.
Such a simple thing to know who’s doing what and when, letting people know when they have problems and when they are finished. It’s not that simple though as the organisation grows, takes on more customers and the person you used to talk to for this sort of thing has grown into a department on another floor of the building. Growing pains as they call them, and typical of a startup turning into a medium-sized business.
Used Asana a few years ago before they implemented its new interface. I’m potentially picking this up again for a small client team of 10 people.I really love its’ clean interface, the speed of operation and the fact that its’ so intuitive. So much so that I started using it myself again. Albeit there’s a bit of an overlap in functionality with Insightly – see below. I still like the video though, OK, so I admit I’m just a little bit obsessed with productivity, but I do so wish my day ran like in the video.
I’m at that envious point where I have many clients wanting the services I deliver. I’m having to manage my own sales pipeline process and make sure I don’t lose any information, fail to follow up and consistently be on top of all the small details that go together in making a potential client feel like they can be completely comfortable with you looking after them.
Rather than put everything in another spreadsheet, a to-do list or Evernote ( even though I love Evernote) I thought I’d give Insightly a try. It’s another great tool with the same zero cost barrier to give it a good try before parting with a long term financial investment. Such a great model.
Anyway, its very early days, and I like it. I have three clients asking for proposals this week. I wonder if it was psychological or if Insightly really did help ? Why not give the trial a go for yourself.
… and last but not least visiting the Inno-Tech Festival and meeting more of the local technology suppliers, hackers and entrepreneurs who are growing the technology sector in Cambodia. In general the display booths concentrating on infrastructure and websites. The complimentary Apps developers being ever present in growing numbers.
There were a few surprises with Khmer ‘games’ I use that phrase loosely as Poker is probably not an area I should be promoting given the somewhat unpleasant and unregulated gambling industry here. I guess where there’s demand, supply in whatever form it takes won’t be far behind.
The other surprise being pseudo payment systems and digital wallets. Again this is the ever present need for online payment, a real hurdle for online business here. I didn’t get chance to really dig into the details of the systems involved and if these are still only the half-way solutions. Sadly not all the stands were staffed with those who understood at the technical level. More for me to investigate later.
Then there was the drone. I’ve been interested in one of these for a long time, as a photographer I just love the views that stills and video could never achieve in the past. The inventor in this case trying to solve the need of the Cambodian market at a budget they can afford. I was wondering if that £1000 entry point barrier had been broken. Their ‘large’ model sells for $250 and runs for roughly twenty minutes. A battery costing $60. The camera is an extra, but given my still unused cheap Chinese Go-Pro copy lying as yet unused I think I could finally have a partner for it. They launch next week, and have a stall at the market not far from where I live. Definitely worth a second look.
…on Diamond Island, in Phnom Penh, Cambodia
But this story rang so true, I couldn’t help but go back and read it again. All 8,000 words of it. There were so many strong threads and commonalities about this post I’m contemplating writing my own version.
Anyone who’s heard the phrase ‘Dig Deeper’ will know about Sean T and the Insanity Workout. This is my second time for doing this all consuming, exceptionally hard, but oh so results oriented workout. It’s so much easier this time round being a stone lighter than last time. The pain sadly is no different, and everything aches just as it did. Yes, the old adage is true, where there’s pain there’s gain. I’m only a week in on what is a sixty day plan, but I really do enjoy it.
I had an idea a few weeks ago. Its another one of problems that you suddenly think ‘I may have a solution to that’. I see so many people struggling with their online presence, and then there are just those websites that are just dreadful. Whilst completely different ways to get to a similar situation, I discovered a way to describe the outcome. By comparing the performance of their website with an employee. There’s no way you’d allow an employee to turn up to the office and just sit there doing nothing all day. Yet this is what some organisations do when it comes to their website and their online presence. People, as well as websites need bringing up the latest skills and approaches. They need to be invested in and valued. Then, guess what, they add even more value to the business.
So this is the way I’ve started to look at clients and their presence online. Technology and statistics are all very well, but clients need to know what the data is telling them, if its relevant, and what their next actions are to improve things. So having a poor bounce rate and user engagement becomes, a clearer picture of relevance to your customers, your business and a clear set of actions you understand. As things progress I’ll probably write more about this. In the mean time I’ve registered Digital Rain Agency as a domain for what I hope will be a successful service.
Whilst I confess that its unlikely I’ll ever get a ‘proper’ job again. I still can’t help but apply for roles that interest me. I’ve probably been ranting about this since the recession of 2008/9 when recruitment firms were my arch enemy. Their tactics back then were just horrendous. Sadly little has changed in the industry since, and here in Cambodia its just awful applying for a job. Applications simply disappear into a void never to be seen again. I know that applicants are never the customer, and so they don’t really get the treatment they deserve, but how people are treated is frankly dreadful. That’s on top of the age and sexual discrimination that’s still legal here. So I thought I’d have a bash at creating my own online agency. Something that’s a bit more transparent. Addressing the technology and NGO market for now. This is a tough market to break into as you need to win the customer over, but I so hated the way agencies work I’m sure with any form of customer service results should be better. Another Watch this Space.
Last year I can’t remember the number of times friends and acquaintances took the mickey over the number of holidays we took. My response is now fairly consistent.
“They aren’t holidays they are a lifestyle.”
Travel was always part of the plan for the future. My ideal situation is to be able to generate an income irrespective of where I am in the world. Location independence as its called. I’m not quite there yet, but I’m in no way about to give up any time soon. Last year we spent a lot of time at the beach, so I thought it worth reminding myself of some of the places we spent time at.
I’ve been tagging along to the sports club and whilst I’m far from saying my swimming is anywhere near good, I have noticed an improvement on each trip that I’ve made to the pool. Practice makes perfect as they say, and my area of focus right now is the breathing technique. Breathing out through the nose while under the water and making a decent surface such that I only take in air, rather than air and water. Simple in theory. A little more difficult in practice. I have nothing but admiration for the professional swimmers, actually anyone who swims well as they make it look so easy.
I’ve been pretty fixed in the way I’ve been using my journal and notebook, but after reading an epic blog post by Cerries Mooney ( who’s site I rather like ) I thought I’d give it a try. The video is below on how the system works.
The reasons for me adopting this new technique are :
I’m going to give it a try and see if there’s any improvement. Its all part of 2016’s Trying things out, creating processes and creating assets.
I’ve been looking at some of the issues businesses have when online, both here in Cambodia and in the rest of the world. I came up with the idea of comparing web sites to people within a business in terms of their performance and contribution to that business. I’ve created the start of an audit to draw up some of the performance criteria and have discussed this with a few contacts. I’ve also submitted a proposal to a client and have another few ‘test’ clients to run this by. This one seems to have legs, in that initial feedback has been good and with a few tweaks there could be a valuable service to clients, with an opportunity to expand this to additional services.
When I browsed the Cerries Mooney website, I also took the Primary Arcetype Test. I shouldn’t have been surprised when I’m fed back as The Sage. I couldn’t help but thing of ‘ O Wise One ‘ but in fairness most of my time is spent passing on information to others and teaching in one form or another. Its yet another validation of where my mission lies for the next three years.
My poor Macbook Pro took a serious turn for the worst this week. The ailing screen went from partially broken, to completely unusable. I bought a new screen back in October last year, so thought a quick fix was all it needed and a replacement. Sadly though, the screen I’d bought was the wrong one. The main connector being a different size. It is of course my own fault. I should have checked this when I bought it. Not months later.
Now as fate ( or destiny ) would have it. An iMac appeared on the local buy and sell group, and before I knew it, there it was on the dining table. I have to say, we’re really pleased with it. A 21in iMac with a 1TB drive, with bluetooth mouse and keyboard. Much better for my back and my posture than the laptop.
It didn’t stop here though, as I still need a laptop for travel and working away from home. Similarly on the buy and sell group was a Macbook Air and so by the evening we’d grown our Apple family by another two. I can always sell one laptop later when the screen is fixed on my Pro. As a consequence I’ve been devoured by software installs, config and sync this week as I get them how we like them. The iMac has already been put to good use, it’s so much better for watching movies.
I’ve revived my routine of getting up early to get stuff done. This was something I started in Hawaii while on a break. I found it hugely productive, as well as good for the soul. In recent months I’ve let it slide, as I just don’t have the responsibilities I used to. On Monday I thought I’d have another go and had completed my annual review draft before my partner had even got out of bed. This morning I also got up early, not quite the 5am though and completed the final review of last year and my goals for this year. I love Susannah Conway’s review process and I’ve been using it for the last three years. I find there’s something a bit spiritual about the whole process. Not something that’s easy to put into words, just that I feel so much more inner peace putting away the last year ( this one particularly ) and motivation to achieve in the coming year.
I’ve been reading about the bullet journal technique today and yesterday, I’ll cover this next week.
Ive also been staying up late on a few nights. It’s something I’m not good at, so I feel it’s a bit of an anomaly. It does however have positive side effects sometimes as its when I’m most creative and come up with the best ideas.
Based on last weeks mention of procrastination I’ve been trialing using an accountability buddy. In this case my friend Andrew. We’re both in a similar situation and the theory being that making ourselves accountable to the other would help with motivation and achievement. Its had mixed results so far, but we’re continuing into our second week next week. We’re both being a little scuppered by things outside our control, but I guess the trick is to find ways around these. I guess its going to take some time before we can see patterns and solutions to some of the bigger stuff.
.. and learning that there’s no one who teaches Project Management for developers here in Cambodia. This point alone has conjured up all sorts of ideas for the local development community. From training to building organisations here in Cambodia to rival Hughes, Infosys and others in India.
You can never quite tell when a stomach bug will strike here, or where it came from. Just part and parcel of living in a developing country. Suffice to say, I’ve not been operating at my best these last few days.
While we were on holiday in Malaysia I rekindled a liking for tea. I’m not sure if it was the fact there wasn’t much else to drink or that I’d just resurrected a past pleasure. It always seemed to arrive in a glass mug, red and no milk. But always with sugar. Perhaps the visit to the tea plantations of the Cameron Highlands had something to do with it. So now with my own box of Boh Tea, a cuppa is a regular accompaniment to, well, just about everything.